Refund Policy

Effective Date: 9/21/2025
Mobile Auto Inspections LLC (“Company,” “we,” “our,” or “us”) values customer satisfaction and strives to provide high-quality mobile vehicle inspections. This Refund Policy explains the terms under which refunds may be issued.

1. Service-Based Business

Our inspections are a professional service, not a physical product. Once an inspection is performed, the time, labor, and expertise cannot be refunded.

2. Refund Eligibility

Refunds may be granted under the following circumstances:

• Cancellations made at least 24 hours in advance of the scheduled inspection will receive a full refund.

• If we fail to deliver the service as agreed (e.g., inspector does not show up), you are eligible for a full refund.

• If an inspection is canceled due to weather, emergencies, or circumstances beyond our control, you may request a reschedule or refund.

3. Non-Refundable Situations

Refunds will not be issued for:

• Cancellations made less than 24 hours before the scheduled appointment.

• Completed inspections, even if the results are unsatisfactory to the customer (our reports are based on visible, accessible conditions at the time of service and are not warranties).

• Failure to provide accurate information that prevents the inspection from being performed.

4. How to Request a Refund

To request a refund, please contact us at:

• Email: [Your Business Email]

• Phone: [Your Business Phone]

Refund requests must be submitted within 7 days of the scheduled inspection date.

5. Processing Refunds

Approved refunds will be processed back to the original payment method within 5–10 business days.

6. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Updates will be posted on this page with the revised effective date.